We are proud to announce that Unitemps at the University of Warwick has been certified against ISO 9001:2015 Quality Management Systems for its recruitment services. The internationally recognised standard demonstrates that we meet the needs of our customers through an effective quality management system.
Unitemps certification was obtained through extensive external audits performed by BSI, the business improvement and standards company. The certification aims to enhance customer satisfaction through the effective application of a company’s system, including processes for continual review and improvement.
Carla Whyte, Global Head of Key Client Engagement at BSI said: “Huge congratulations to the team at Unitemps for this achievement. Attaining certification to ISO 9001 will provide confidence to Unitemps’ customers and stakeholders that it is carrying out best practice in quality management, and is focused on continually improving its products and services.”
Our decision to work towards the ISO 9001:2015 certification demonstrates our ongoing commitment to continually improving our recruitment services, delivering quality outcomes for our clients, candidates and employees, as well as the high standard of service we currently provide.
Emma Durrant, Operations and Compliance Manager at Unitemps explains: “As one of the most rigorous and well-regarded standards in the world, achieving certification against ISO 9001:2015 Quality Management Systems, is a testament to Unitemps’ dedication to the quality standards of the service we provide to our customers. This not only adds to our company goals but offers further assurance to our customers of the excellent and efficient service we deliver with every placement.”